Welcome to Meow Feeders – Your Trusted Partner in Smart Cat Feeding Solutions
At Meow Feeders, we’re committed to delivering happiness—not just in the form of high-quality automatic cat feeders and accessories, but also through a smooth and reliable shipping experience. Whether you’re a cat parent ordering for the first time or a returning customer, this page will give you full clarity on how and when your orders will reach you.
Shipping Policy Overview
We know how important it is to receive your items on time. That’s why we work with trusted shipping partners to ensure your order reaches you in perfect condition and within the estimated timeframe. We currently ship across the UK and selected international locations, and we’re continually working to expand our reach.
Processing Time
Once your order is placed on our website, it will be processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Our warehouse team works diligently to pack each item with care. You will receive a confirmation email with tracking information once your order has been dispatched.
Shipping Methods & Delivery Timeframes
We offer the following shipping options:
1. Standard Shipping (Free on orders over £50)
- Delivery Time: 3–5 business days (UK Mainland)
- Cost: £3.95 (Free if your order is over £50)
2. Express Shipping
- Delivery Time: 1–2 business days
- Cost: £6.95 (UK Mainland)
3. International Shipping
- We currently ship to select countries in Europe, North America, and Asia.
- Delivery Time: 7–14 business days
- Cost: Calculated at checkout based on location and package weight.
Note: Delivery timelines are estimates and may vary depending on location, local postal services, customs, and unforeseen delays such as bad weather or strikes.
International Orders & Customs
For international customers, please note:
- You may be responsible for paying import duties, taxes, or customs fees.
- These charges are not included in the product price or shipping cost and vary from country to country.
- Meow Feeders is not liable for any additional charges incurred during the import process.
We recommend checking with your local customs office for further details before placing your order.
Order Tracking
Once your package has been shipped, you will receive a tracking number via email. You can track your parcel directly through our courier partners’ websites or by visiting the Order Tracking page on our website.
If you haven’t received your tracking number within 3 days of placing your order.
Delays & Lost Packages
While we aim for timely delivery, occasional delays may happen due to external factors such as holidays, customs clearance, or courier issues.
In the rare event that your order is lost or significantly delayed, please:
- Contact us with your order number and tracking info.
- We will immediately contact the courier service and investigate the issue.
- If your item is confirmed lost, we will offer a replacement or full refund.
Packaging & Sustainability
At Meow Feeders, we care about your cat—and the planet. That’s why we strive to use eco-friendly, recyclable packaging materials wherever possible. Our goal is to minimize waste while still ensuring your items arrive safe and sound.
Friendly Reminder Before Ordering
To avoid delays:
- Double-check your shipping address before placing your order.
- Include any apartment or unit numbers.
- Make sure your phone number and email are correct for delivery updates.
Need Help?
We’re here to help! Our support team is available to answer your questions regarding shipping, delivery, tracking, or returns.
Address: 7, Bell Yard, London WC2A 2JR, UK
You can also reach out through our Contact Us page for general inquiries or assistance.
A Final Compliment From Us to You
At Meow Feeders, you’re not just a customer—you’re part of our growing family of cat lovers who believe in smarter, healthier, and more convenient pet care. Every order you place supports our mission to deliver innovative feeding solutions that enhance the wellbeing of your feline friend.
From our warehouse team to our customer service heroes, we sincerely thank you for trusting us. Whether you’re ordering a smart feeder, a stylish water dispenser, or an elevated bowl, your satisfaction is our top priority.
Thank you for choosing Meow Feeders.
Because your cat deserves the best.