Welcome to the Meow Feeders FAQs page! We’re thrilled to help you discover everything you need to know about our premium pet feeding solutions. Whether you’re a new cat parent or a long-time feline friend, our goal is to make feeding time smarter, easier, and more convenient for you and your furry companions. Below, we’ve compiled answers to the most commonly asked questions to guide your Meow Feeders experience.
1. What is Meow Feeders?
Meow Feeders is a premium brand specializing in automatic feeding solutions for cats and small pets. Our product range includes automatic cat feeders, WiFi-controlled dispensers, camera-enabled feeders, water dispensers, and elevated bowl sets — all designed to promote healthier eating habits, ensure timely meals, and simplify pet care for busy owners.
2. What types of feeders do you offer?
We offer a variety of feeders tailored to different pet care needs:
- Automatic Dry Food Feeders
- WiFi App-Controlled Feeders
- Dual Feeders for Two Cats
- Wet Food-Compatible Feeders
- Voice-Recording Feeders
- Cat Feeders with Cameras
- Stainless Steel Elevated Bowls
- Gravity Water Dispensers
Each model is thoughtfully designed to provide consistent, hygienic, and stress-free feeding for your pets.
3. Are Meow Feeders safe for my cat?
Absolutely! Your pet’s safety is our top priority. All Meow Feeders products are crafted using BPA-free, food-grade materials that are safe, durable, and easy to clean. Many of our feeders include anti-clogging mechanisms, sealed freshness lids, and non-slip bases to ensure a smooth feeding experience.
4. How do I set up my automatic cat feeder?
Setting up your Meow Feeder is quick and easy! Each product comes with a detailed instruction manual. For WiFi-enabled models:
- Download the recommended app (usually Tuya or Smart Life).
- Connect your device to a 2.4GHz WiFi network.
- Follow in-app prompts to link the feeder.
- Set meal times, portion sizes, and voice messages if supported.
You can also visit our Help Center or contact our support team for step-by-step video guides.
5. Can I use Meow Feeders for multiple pets?
Yes! Many of our feeders are specifically designed for households with two cats or even cats and small dogs. Look for options with dual bowls, splitters, or large-capacity hoppers (e.g., 6L or 8L feeders). These ensure equal and timely feeding for both pets.
6. Do your feeders work during power outages
Most of our electronic feeders come with dual power supply options — you can use both a power adapter and backup batteries (usually 3–4 D-cell or AA batteries, depending on the model). In case of power failure, the batteries take over automatically, ensuring your pet never misses a meal.
7. Can I record a voice message for my pet?
Yes! Many of our feeders allow you to record a 10-second voice message that plays before every meal. It’s a comforting way to call your cat to eat even when you’re not home. You can update or replace the message anytime through the device interface or mobile app.
8. How do I clean my Meow Feeder?
Our feeders are designed with easy maintenance in mind. Most components such as food bowls, hoppers, and lids are removable and washable. We recommend washing them with mild soap and warm water every 5–7 days to maintain cleanliness and avoid food residue buildup. Do not submerge the base/motor section in water.
9. Where do you ship your products?
We proudly ship across the UK and internationally to select countries. Standard delivery times vary between 3–7 working days within the UK. For other regions, delivery may take 10–14 business days depending on location and customs processing. You’ll receive a tracking number as soon as your order is dispatched.
10. What is your return policy?
We offer a 30-day money-back guarantee on all our products. If you’re not satisfied with your purchase, simply contact our customer service team with your order number and reason for return. Products must be returned in their original condition and packaging. For more details, visit our Returns & Refunds page.
11. Do you offer warranties on your products?
Yes! All Meow Feeders products come with a 12-month limited warranty covering manufacturing defects. If your product malfunctions within this period due to a production fault, we’ll repair it or send you a replacement. Extended warranties may be available during promotions.
12. How can I contact your support team?
We’re always here to help! You can reach our friendly support team via:
- Address: 7 Bell Yard, London, WC2A 2JR, UK
- Or visit our Contact Us page to submit a message directly.
13. Can I get updates on new products and deals?
Absolutely! Subscribe to our newsletter at the bottom of our website to receive updates on new arrivals, exclusive deals, and pet care tips straight to your inbox. You can also follow us on social media for product demos, unboxing videos, and adorable customer pet photos.
14. What makes Meow Feeders different from other brands?
At Meow Feeders, we combine technology, love, and design to bring you smarter pet care solutions. We’re not just selling feeders — we’re building a better lifestyle for cats and their humans. Every product is tested for quality, reliability, and user satisfaction. Our commitment to customer happiness and pet well-being is what sets us apart.
Still have questions? We’d love to hear from you. Head over to our Contact Us page or chat with us live. At Meow Feeders, we believe every pet deserves care that fits your lifestyle — and every owner deserves peace of mind.