We offer a 30-day return policy, allowing you to request a return within 30 days of receiving your item.
Return Eligibility:
To qualify for a return, the item must be in its original condition—unworn, unused, with tags, and in the original packaging. A receipt or proof of purchase is also required.
Please note that shipping charges are non-refundable. For any assistance, you can reach us at contact@meowfeeders.com
Refund Process:
Once your return request is approved, we will provide you with a shipping label. After the item is received at our warehouse, your refund will be processed and automatically applied to your credit card or original payment method within one week.
For any return-related questions, feel free to contact us via live chat or at contact@meowfeeders.com
Damages and Issues:
Please inspect your order upon arrival and contact us immediately if the item is damaged, defective, or incorrect. We will evaluate the issue and work to resolve it as quickly as possible.
Exchanges:
To exchange an item, the quickest method is to return the current item for a refund, and then place a new order for the desired product once the return is approved.
Refund Approval:
Once we receive and inspect your return, we will notify you whether your refund has been approved. If approved, you will receive your refund on the original payment method within one week. Please note that it may take some time for your bank or credit card company to process the refund.
If more than 15 business days have passed since your refund was approved, please contact us at contact@meowfeeders.com